http://www.pkellypr.com/blog/2006/0523/imagine-how-journalists-must-feel/ Irish Communications Consultant - Be Noticed Thu, 04 Dec 2008 23:14:42 +0000 http://wordpress.org/?v=2.6.2 http://www.pkellypr.com/blog/2006/0523/imagine-how-journalists-must-feel/#comment-292773 Vivek Wed, 05 Mar 2008 18:15:25 +0000 http://www.pkellypr.com/blog/2006/0523/imagine-how-journalists-must-feel/#comment-292773 Hi. At times businesses feel very important and believe that world knows them and will find them. We face similar problems while business reporting. Actually few businesses realize the importance of providing information for their own good. Hi. At times businesses feel very important and believe that world knows them and will find them. We face similar problems while business reporting. Actually few businesses realize the importance of providing information for their own good.

]]> http://www.pkellypr.com/blog/2006/0523/imagine-how-journalists-must-feel/#comment-38072 free credit report score credit bureaus Mon, 18 Sep 2006 09:34:26 +0000 http://www.pkellypr.com/blog/2006/0523/imagine-how-journalists-must-feel/#comment-38072 distinction Lilliput amortized gladly.wayward nested distinction Lilliput amortized gladly.wayward nested

]]> http://www.pkellypr.com/blog/2006/0523/imagine-how-journalists-must-feel/#comment-15448 RainyDay Wed, 31 May 2006 22:02:47 +0000 http://www.pkellypr.com/blog/2006/0523/imagine-how-journalists-must-feel/#comment-15448 Hi Michele - The absence of a phone number on Amazon/Paypal etc is not accidental. This is an intentional policy to provide customer service on the web, not by phone. The costs of service each customer service phone call are is in the region of $15-$50, depending on the complexity of the call. The cost of processing such requests by email is a fraction of this amount. Hi Michele - The absence of a phone number on Amazon/Paypal etc is not accidental. This is an intentional policy to provide customer service on the web, not by phone. The costs of service each customer service phone call are is in the region of $15-$50, depending on the complexity of the call. The cost of processing such requests by email is a fraction of this amount.

]]> http://www.pkellypr.com/blog/2006/0523/imagine-how-journalists-must-feel/#comment-13736 Michele Tue, 23 May 2006 19:28:13 +0000 http://www.pkellypr.com/blog/2006/0523/imagine-how-journalists-must-feel/#comment-13736 I started rejecting link submissions from business websites to search.ie if they didn't have proper contact details a few months ago. I may, if I ever get the free time, get around to weeding out all the existing business links that don't have tangible contact details. The crazy thing, though, is that the real monsters of e-commerce flaunt this rule on a daily basis. Try finding a telephone number on Amazon or Paypal's sites.. You may do eventually, but not easily I started rejecting link submissions from business websites to search.ie if they didn’t have proper contact details a few months ago. I may, if I ever get the free time, get around to weeding out all the existing business links that don’t have tangible contact details.
The crazy thing, though, is that the real monsters of e-commerce flaunt this rule on a daily basis.
Try finding a telephone number on Amazon or Paypal’s sites.. You may do eventually, but not easily

]]> http://www.pkellypr.com/blog/2006/0523/imagine-how-journalists-must-feel/#comment-13454 Technology in plain English » Business Bloggers coming out of the woodwork Tue, 23 May 2006 10:53:01 +0000 http://www.pkellypr.com/blog/2006/0523/imagine-how-journalists-must-feel/#comment-13454 [...] Update: Not wanting to forget Piaras Kelly who has been blogging about PR forever. [...] [...] Update: Not wanting to forget Piaras Kelly who has been blogging about PR forever. [...]

]]> http://www.pkellypr.com/blog/2006/0523/imagine-how-journalists-must-feel/#comment-13451 Dick OBrien Tue, 23 May 2006 09:37:08 +0000 http://www.pkellypr.com/blog/2006/0523/imagine-how-journalists-must-feel/#comment-13451 It's something that can drive me demented at times. How hard can it be to publish a name and contact number for media enquiries? The worst offenders are people who just have those web forms for contacting them, no address, email, phone number, nothing. Then there are those who just publish the number of their telesales centre, which you then have to call in order to find the office number. Even having a main office number sometimes isn't the end of it. It's amazing how many people manning the phones have no idea who to put you through to. Not their fault, mind you, they've obviously never been told. That means having to leave your number and waiting for them to hunt up the right person to call you back. Sometimes it can take the best part of a day just to make a simple enquiry. It’s something that can drive me demented at times. How hard can it be to publish a name and contact number for media enquiries? The worst offenders are people who just have those web forms for contacting them, no address, email, phone number, nothing. Then there are those who just publish the number of their telesales centre, which you then have to call in order to find the office number. Even having a main office number sometimes isn’t the end of it. It’s amazing how many people manning the phones have no idea who to put you through to. Not their fault, mind you, they’ve obviously never been told. That means having to leave your number and waiting for them to hunt up the right person to call you back. Sometimes it can take the best part of a day just to make a simple enquiry.

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