Comments on: The trade-off between quality and price http://www.pkellypr.com/blog/2006/1108/the-trade-off-between-quality-and-price/ Irish Communications Consultant - Be Noticed Fri, 21 Nov 2008 10:13:30 +0000 http://wordpress.org/?v=2.6.2 By: Doug http://www.pkellypr.com/blog/2006/1108/the-trade-off-between-quality-and-price/#comment-53107 Doug Thu, 09 Nov 2006 01:41:32 +0000 http://www.pkellypr.com/blog/2006/1108/the-trade-off-between-quality-and-price/#comment-53107 http://www.amazon.com/Blown-Bits-Economics-Information-Transforms/dp/087584877X discusses trade-off between quality and price relationship has been eliminated since the internet. http://www.amazon.com/Blown-Bits-Economics-Information-Transforms/dp/087584877X

discusses trade-off between quality and price relationship has been eliminated since the internet.

]]> By: Tom http://www.pkellypr.com/blog/2006/1108/the-trade-off-between-quality-and-price/#comment-52904 Tom Wed, 08 Nov 2006 12:16:20 +0000 http://www.pkellypr.com/blog/2006/1108/the-trade-off-between-quality-and-price/#comment-52904 An increase in service is a bit like looking at the Pareto rule. IN the Pareto rule, 80% of your business comes from 20% of your customers, so by spending money on the 20%, or by trying to get that 20% figure even higher, you can get more of a return than spending money on casual customers. It costs less to keep a customer than it does to wina new one, so making sure that they stay with you once they are there is sound business sense. An increase in service is a bit like looking at the Pareto rule. IN the Pareto rule, 80% of your business comes from 20% of your customers, so by spending money on the 20%, or by trying to get that 20% figure even higher, you can get more of a return than spending money on casual customers. It costs less to keep a customer than it does to wina new one, so making sure that they stay with you once they are there is sound business sense.

]]>