Comments on: My privacy bugbear http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/ Irish Communications Consultant - Be Noticed Thu, 18 Mar 2010 03:51:48 +0000 http://wordpress.org/?v=2.6.2 By: cearta.ie » You don’t know what you’ve lost till it’s gone? Privacy in a world gone Web2.0 http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-768691 cearta.ie » You don’t know what you’ve lost till it’s gone? Privacy in a world gone Web2.0 Tue, 24 Feb 2009 19:31:32 +0000 http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-768691 [...] or at least acceptable in itself, (one example: another prompt for Damien’s post was Piaris Kelly’s musing that a little less privacy for better customer service is not so bad). More generally, if [...] [...] or at least acceptable in itself, (one example: another prompt for Damien’s post was Piaris Kelly’s musing that a little less privacy for better customer service is not so bad). More generally, if [...]

]]> By: nicole http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-215113 nicole Thu, 11 Oct 2007 06:02:45 +0000 http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-215113 I think there’s a difference between a shop or sales assistant knowing your name and daily order of food and a company knowing your name, location, likes, dislikes, hobbies and interests. Agree! I think there’s a difference between a shop or sales assistant knowing your name and daily order of food and a company knowing your name, location, likes, dislikes, hobbies and interests.

Agree!

]]> By: Piaras http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-176481 Piaras Fri, 27 Jul 2007 12:04:48 +0000 http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-176481 The herpes comment gotten you held up in moderation there Damien. Something along the lines of what you've said has been discussed in a parlimentary debate in the UK through a loyalty card scheme. The example used was an alcoholic getting discounts on booze. The herpes comment gotten you held up in moderation there Damien. Something along the lines of what you’ve said has been discussed in a parlimentary debate in the UK through a loyalty card scheme. The example used was an alcoholic getting discounts on booze.

]]> By: Piaras http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-176476 Piaras Fri, 27 Jul 2007 11:56:27 +0000 http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-176476 Except for the fact that a number of retailers are starting to branch out in terms of their offerings, so it's not just food but what CDs, DVDs, clothes, etc you're buying. Happens off and online. Except for the fact that a number of retailers are starting to branch out in terms of their offerings, so it’s not just food but what CDs, DVDs, clothes, etc you’re buying. Happens off and online.

]]> By: Adam http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-176458 Adam Fri, 27 Jul 2007 10:45:13 +0000 http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-176458 Dennis Deery's first point is a valid one - even if a shop monitors me via a loyalty card and knows exactly what food I bought to eat on any given week, it's still a very limited range in what I am. Throw in some career details, hobbies, likes, thoughts, opinions, favourite music, movies, books etc. and it's a different story. Dennis Deery’s first point is a valid one - even if a shop monitors me via a loyalty card and knows exactly what food I bought to eat on any given week, it’s still a very limited range in what I am.

Throw in some career details, hobbies, likes, thoughts, opinions, favourite music, movies, books etc. and it’s a different story.

]]> By: Damien Mulley » Blog Archive » Privacy in a world of lifestreaming http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-176453 Damien Mulley » Blog Archive » Privacy in a world of lifestreaming Fri, 27 Jul 2007 10:16:09 +0000 http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-176453 [...] Piaras’s post where he thinks a little less privacy for better customer service is not so bad, reminded me of a piece I wrote for the Trib about all these new technologies which when combined could easily stalk us. Tim O’Reilly mentions the UK where policemen will be wearing head cams and the privacy implications. [...] [...] Piaras’s post where he thinks a little less privacy for better customer service is not so bad, reminded me of a piece I wrote for the Trib about all these new technologies which when combined could easily stalk us. Tim O’Reilly mentions the UK where policemen will be wearing head cams and the privacy implications. [...]

]]> By: Damien Mulley http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-176426 Damien Mulley Fri, 27 Jul 2007 08:19:49 +0000 http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-176426 To have a good customer experience you don't need to give away any your privacy for it. Massive difference between "analog" unshared local knowledge and digital profiling. None of the examples you gave have much to do with privacy either. He volunteered his name at some stage. It is his identifier which most people will share with those they interact with. His shopping list is public knowledge if he has shopped in the store and gotten those items before. Helping him with his bags has nothing to do with privacy. Would you think the same person would like if their pharmacist said "Hi Mr. X, here for some herpes cream again? I've already lined it up for you and also your order for viagra." Would he mind if all this data about him was stored in a large database if the Pharmacy was a large chain? To have a good customer experience you don’t need to give away any your privacy for it.

Massive difference between “analog” unshared local knowledge and digital profiling. None of the examples you gave have much to do with privacy either. He volunteered his name at some stage. It is his identifier which most people will share with those they interact with. His shopping list is public knowledge if he has shopped in the store and gotten those items before. Helping him with his bags has nothing to do with privacy.

Would you think the same person would like if their pharmacist said “Hi Mr. X, here for some herpes cream again? I’ve already lined it up for you and also your order for viagra.” Would he mind if all this data about him was stored in a large database if the Pharmacy was a large chain?

]]> By: Piaras http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-176285 Piaras Thu, 26 Jul 2007 21:57:48 +0000 http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-176285 True True

]]> By: Dennis Deery http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-176238 Dennis Deery Thu, 26 Jul 2007 19:49:13 +0000 http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-176238 Very true. But loyalty cards are totally opt-in, not surreptitiously opt-out. Very true. But loyalty cards are totally opt-in, not surreptitiously opt-out.

]]> By: Piaras http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-176176 Piaras Thu, 26 Jul 2007 17:22:33 +0000 http://www.pkellypr.com/blog/2007/0726/my-privacy-bugbear/#comment-176176 Know what you mean guys but what do you think those loyalty ards are designed to do Know what you mean guys but what do you think those loyalty ards are designed to do

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